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"Patients' needs are changing, and so it's important that we find ways to provide a more flexible and convenient service. An efficient online booking system is essential for making it work, and I'm delighted by what e-availability have developed for us."
Dr. M. Jiva
Doctors InStore
Appointments System
Our appointments module was initially developed alongside our ticketing system to create a booking system for the Doctors In Store scheme. e-availability's online appointment system is an affordable solution, which allows businesses to take full control over the management and booking of appointments.
If used with multiple locations each location can have access to a common appointment list. Staff (tele-sales or reception) can book appointments through their own specific login. Receptionists access the booking system through a centralised login page, searching for a free slot, and reserving it easily and quickly. Staff can also alter existing bookings, moving and canceling appointments they had previously made.
This system can be customised to allow any business to book appointments or to connect multiple businesses to a common booking list where appointments can be scheduled.
Pricing
e-availability charges an initial set up fee (from £395.00) followed by a monthly licence and support fee (from £45.00). If paid annually a 10% discount is given.
Appointments System
- Staff have full control over the whole booking process.
- Appointments can be easily viewed, booked and amended.
- Flexibility and control to add appointments to suit demand. Appointment periods can be configured to suit your particular business from 10 minutes to all day!
- Easy to use admin panel for administration staff - no specialist training required.
- Through a simple calendar display, appointments are generated and booked on the website with automatic confirmation sent to you immediately.
- If used with multiple organisations/locations, bookings will be displayed for all organisations to prevent double booking of appointments
- Page auto-refreshes every 60 seconds to ensure up to date booking displayed and allows organisations to stay logged into system.
- Streamlines lengthy booking processes.
- Reduce staff costs and improve productivity by reducing manual administration tasks and using staff time more effectively.
- E-mail confirmations are automatically sent to organisation and customer, allowing staff to focus on more valuable tasks.
- Administrators of the system are able to view and print off the appointments list for the day or week
- The system can be customised to include company logo and colour scheme of the business, fitting in with the look and feel of the organisation.